Difference between revisions of "Gameplans"

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== Updates ==
== Updates ==
Hi team!
==== UNDERSTAFFED SUNDAY ====
While Halloween is notoriously a slow day, we are very understaffed for this Sunday. If anyone is available to pick up a shift, even a partial, please reach out ASAP. Thank you!


==== THANK YOU CHEF STUART ====
==== STAFF TASTING ====
This will be Chef Stuart's final weekend with our Culinary team. We will miss him greatly but look forward to continuing to cultivate the friendships we have made with him the past 3.5 years. As the Huber's expressed, we are incredibly grateful for Chef's hard work, his guidance has allowed our culinary department to grow into something truly exceptional.   
The next staff tasting will be Monday, November 8th and will be held virtually! We will have tasting kits available for pick-up beginning next Friday, November 5th. The tasting will take place on ZOOM at 6.30pm, please RSVP by Wednesday, November 4th so we can pack kits accordingly.   


==== WELCOME CHEF LUIS MONTESINOS ====
==== STW HEALTH SCREENING ====
Yesterday marked the first day of our new Executive Chef, Luis Montesinos. We are incredibly excited to have Chef Luis joining our team. Chef Luis is coming to us after spending the last fifteen years with José Andrés’s ThinkFoodGroup, most recently as the Head Chef at Jaleo in Las Vegas. We are excited to see the new heights our culinary program will reach with the addition of Chef Luis to our already talented culinary team.
You all should have received an email from Jillian detailing our new STW Health Screening. Please review this email and ensure you are completing the screening each day prior to your shift. Thank you all for your attention to this!


==== BLACK FRIDAY ====
==== BLACK FRIDAY ====
In case you missed last week, we are very understaffed for Black Friday, a notoriously busy day for us. Any Tasting Associates that work that day will be able to take home a bottle of wine. Support Staff will be treated to a free pizza coupon they may utilize at that shift or hold on to!  
In case you missed last week, we are very understaffed for Black Friday, a notoriously busy day for us. Any Tasting Associates that work that day will be able to take home a bottle of wine. Support Staff will be treated to a free pizza coupon they may utilize at that shift or hold on to!  


==== SHIPPING ====
==== APPRECIATION ====
Please remember if a guest is making a purchase that needs to be shipped you should not be charging them onsite. Rather, you should fill out the shipping form with all pertinent information (ensure CC and phone number are on there) and place it in the wine club box to be billed when shipped. Thank you for your attention to this!  
Such wonderful appreciations this week!  


==== APPRECIATION ====
"Thanks to Noah for helping out the TVTR while we run lean on support staff, with things like trash runs. Always ready to help willingly and always does a meticulous job, making sure it is done correctly." - Lars
I had missed this one from Rich last week, but couldn't agree with these sentiments more! I have heard many mention what a hard worker Miko is, it is a joy to have you on the team Miko!


“I wanted to pass along what an awesome job Miko did this past Saturday in WBH with me. He is a quick study and a pleasure to work with.  He helped make our work behind the bar seamless on a very hectic day.”
"Thank you to Brady, Addie, and Kevin who willingly helped out grabbing items needed in the marketplace on Saturday! Every time one of them walked in a new request was asked and it was so very helpful and appreciated!" - Kerri 


Joe and Diane also wanted to extend their appreciation to Miko and Lake for their help with the SOMMinar last weekend. Those who have done that role know it is a lot of running around, timing, and fulfillment. Both gentlemen did a fabulous job and helped make it an incredibly successful weekend!  
"Thank to my fellow TRAs for all the support upon my return to the tasting room from my wrist surgery.  Everyone has been so supportive and has not complained once when asked to open my wine bottles.  I'm sure it's annoying but everyone has been very gracious.  Thank you also for the reminders to not do things I physically shouldn't (Amy H)! I really do appreciate it!" - Val


==== APPRECIATIONS & SUGGESTIONS ====
==== APPRECIATIONS & SUGGESTIONS ====
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|-
|-
|Main Bar
|Main Bar
|Ashley K (10), Switz (10), Grace (10:30), Diane (10:30)), Marisa (10:30), Tyler (11-WWT), Lake (11)
|Ashley K (10), Switz (10), Grace (10:30), Diane (10:30), Marisa (10:30), Tyler (11-WWT), Lake (11)
|-
|-
|Market
|Market
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|-
|-
|Bar 2
|Bar 2
|Emily, Florelle, Susan
|Jess, Florelle, Susan
|-
|-
|Marketplace
|Marketplace
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|-
|-
|Wine Club Section
|Wine Club Section
|Jenna and Jess
|
|-
|-
|BBQ Bar
|BBQ Bar
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|-
|-
|PM Support Staff
|PM Support Staff
|Evan and Thomas
|Thomas
|}
|}


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|-
|-
|Lead
|Lead
|Tasha
|
|-
|-
|Road Greet
|Road Greet
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|-
|-
|Greet Team
|Greet Team
|Tyler (10:30
|Tyler (10:30), Jenna
|-
|-
|Food Expo
|Food Expo
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|-
|-
|Main Bar
|Main Bar
|Ashley K (10), Christine (10:30), Bob (11), Maureen (2)
|Ashley K (10), Christine (10:30), Bob (11), Emily, Maureen (2)
|-
|-
|Market
|Market
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|-
|-
|PM Support Staff
|PM Support Staff
|Ethan (2-8:30)
|Ethan (2-8:30), Evan
|-
|-
|EVENT Support Staff
|EVENT Support Staff

Revision as of 09:50, 29 October 2021

Updates

UNDERSTAFFED SUNDAY

While Halloween is notoriously a slow day, we are very understaffed for this Sunday. If anyone is available to pick up a shift, even a partial, please reach out ASAP. Thank you!

STAFF TASTING

The next staff tasting will be Monday, November 8th and will be held virtually! We will have tasting kits available for pick-up beginning next Friday, November 5th. The tasting will take place on ZOOM at 6.30pm, please RSVP by Wednesday, November 4th so we can pack kits accordingly.

STW HEALTH SCREENING

You all should have received an email from Jillian detailing our new STW Health Screening. Please review this email and ensure you are completing the screening each day prior to your shift. Thank you all for your attention to this!

BLACK FRIDAY

In case you missed last week, we are very understaffed for Black Friday, a notoriously busy day for us. Any Tasting Associates that work that day will be able to take home a bottle of wine. Support Staff will be treated to a free pizza coupon they may utilize at that shift or hold on to!

APPRECIATION

Such wonderful appreciations this week!

"Thanks to Noah for helping out the TVTR while we run lean on support staff, with things like trash runs. Always ready to help willingly and always does a meticulous job, making sure it is done correctly." - Lars

"Thank you to Brady, Addie, and Kevin who willingly helped out grabbing items needed in the marketplace on Saturday! Every time one of them walked in a new request was asked and it was so very helpful and appreciated!" - Kerri

"Thank to my fellow TRAs for all the support upon my return to the tasting room from my wrist surgery.  Everyone has been so supportive and has not complained once when asked to open my wine bottles.  I'm sure it's annoying but everyone has been very gracious.  Thank you also for the reminders to not do things I physically shouldn't (Amy H)! I really do appreciate it!" - Val

APPRECIATIONS & SUGGESTIONS

You will notice the links to the left-hand side to continue to submit suggestions and appreciations!

Saturday – October 30, 2021

Weather: Rainy, High of 60*

Covers: 317

HB Floor Manager: Colleen and Elizabeth

TVTR Floor Manager: Dan and Lars

HARVEST BARN

POSITION STAFF MEMBER
Lead Chris
Road Greet
Greeter Jess
Bar 1 Marissa, Betsy, Emily
Bar 2 Alex, Amy, Florelle
Marketplace Jenna and CJ
Pergolas Dawn, Alexander, Amy, Eric B
Pergola Bar
Wine Club Section Val B and Mary
BBQ Bar Zach, Stephen, Stephen
AM Support Staff Addie and Charlie
DAYTIME Support Staff Addie, Eric N, Lauren, Thomas
PM Support Staff

TOWER VIEW

POSITION STAFF MEMBER
Lead Tasha
Road Greet Thomas
Lead Greet Courtney J
Greet Team Sara G (10), Jaime (11), Stephanie
Food Expo Daniela (10)
Main Bar Ashley K (10), Switz (10), Grace (10:30), Diane (10:30), Marisa (10:30), Tyler (11-WWT), Lake (11)
Market Matt (10:30), Ashley WJ (10:30)
Wild Boar Hall Hilary(10), Rich (10)
Barrel Club Room (11-3) Megan (10), Sam (10)
Experiences Julie, Susan, Joe
AM Support Staff Perla, Maddi
DAYTIME Support Staff Ethan, Colin, Thomas (R), Tallulah
PM Support Staff Brent, Mia R
EVENT Support Staff

**Wedding Wine Tastings

Sunday – October 31 2021 HALLOWEEN!!!!!!!!

Weather: Rainy, High of 61*

Covers: 136

HB Floor Manager: Colleen and Elizabeth

TVTR Floor Manager: Dan and Lars

HARVEST BARN

POSITION STAFF MEMBER
Lead Chris
Road Greet
Greeter Kerri
Bar 1 Alex, Amy, Shannon
Bar 2 Jess, Florelle, Susan
Marketplace Val B
Pergolas Alexander, Amy, Eric B
Pergola Bar Madison
Wine Club Section
BBQ Bar Stephen, CJ, Stephen
AM Support Staff Brady and Gavin (IR)
DAYTIME Support Staff Eric N, Joey, Lauren
PM Support Staff Thomas

TOWER VIEW

POSITION STAFF MEMBER
Lead
Road Greet Jaime (11-WWT)
Lead Greet Lake (10)
Greet Team Tyler (10:30), Jenna
Food Expo Marisa (10)
Main Bar Ashley K (10), Christine (10:30), Bob (11), Emily, Maureen (2)
Market
Wild Boar Hall
Experiences Switz and Diane
SOMMinar
AM Support Staff Lauryn, Lily
DAYTIME Support Staff Colin (11-7)
PM Support Staff Ethan (2-8:30), Evan
EVENT Support Staff

**Wedding Wine Tasting

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