Gameplans: Difference between revisions
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|Pergola/WC Expo | |Pergola/WC Expo | ||
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| Pergola Support Staff | | Pergola Support Staff | ||
|Brayden | |Brayden | ||
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| Pop Up Bar | | Pop Up Bar | ||
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|HBK Order Assist | |HBK Order Assist | ||
Revision as of 11:22, 5 September 2026
Mission Statement
To be the best at creating memorable wine experiences that inspire and enhance the lives of the people and community we serve.
Core Values
Beat Everyones Expectations
True Excellence is Achieved by Continually Raising the Bar
True Success Only Comes With Integrity
Satisfied Customers Sign Our Checks
Team of “Top of Class Performers”
Baseline For Every Decision
Is it fair to the customer? Is it fair to the employee? Is it fair to the company?
“The basis for your decision making should be to give priority to customers, employees, and Stone Tower Winery — in that order. Be fair to all and you will not go wrong.”
-Mike and Kristi Huber, Owners
Updates
Upcoming Events
Cru Nights every Friday through 10/31
Sunset Saturday October 4th
Wine Club
Wine Club Pick Ups
Friendly reminder that it is IMPERATIVE that you remember to mark a club pick up as “picked up” when you give it to the member. Failure to do so can result in us giving away wine. To that extent, we have had several members notify us that they had previously done their pick-up up and when they next came in a staff member insisted they had one and gave them an additional pick-up. Obviously we can avoid this by doing the right steps at pick-up, but in the event a guest tells you they don't believe they have a pick-up or already picked up, trust them and mark it as picked up.
Early Pickup Requests
Early pickups must be confirmed by completing the "Modify Club" form. This form can be found on the home screen of every iPad in the tasting room! The new section should be used in the event a wine club member is picking up their release wines prior to the club release date. When you open the form you will see an option named "Early Pick-up" once you click this option the form will ask for member name, member email address & phone number. You all will just need to complete one question which asks for info regarding modifications to the wine selections & pick-up date! Please make sure all fields listed are completed, and match the information on file! If you swap any wines, please ensure that you provide detailed notes of the exchanges and specify vintage (i.e. "23 SB SS" vs "SB").
Stone Tower Winery Reserve Wines
Recently we have had some questions from the staff regarding the definition of the Reserve wines produced from the Estate. The excerpt below provides a succinct definition!
"The idea behind reserve wines most likely started in the cellar when winemakers would hold back or ‘reserve’ some of their wine from a remarkably productive and good-tasting vintage. Today, a reserve wine implies that it’s a higher quality wine that has been aged longer. Here at Stone Tower, we use the term for this wine because we used exceptional fruit while still upholding our relentless quest for the best winemaking practices employed in all our winemaking. The combination of the extraordinary fruit used for this wine and the winemaking technique used by our winemaking team truly make this a shining example of a wine that should carry the label of a Reserve wine."
Current Tasting Menu (updated 7.24.26)
2025 Wild Boar Chardonnay
2025 Sauvignon Blanc SS
2025 Rosé of Nebbiolo
2024 South Fork
2024 Petit Verdot
WINE UPDATES (updated 9.4.26)
Blanc de Noirs
Brut Rose (in place of BDB)
2025 Wild Boar Chardonnay - on tasting
2025 Sauvignon Blanc SS - on tasting
2025 Wild Boar Riesling******* -NEW RELEASE
2025 Rosé of Nebbiolo - on tasting
24 Cabernet Franc ****** - NEW RELEASE
CLUB CORNER
Updating declines
https://drive.google.com/file/d/1Ek_6mSrr_r62L_mPxV3NbU7nENatw1U0/view
What does it take to sign up a new member
- Most members visit a winery 3-4 times before joining the winery club. Think of all the first time visitors you all sign-up…way to beat expectations!!
- Potential members visiting these days are looking for something very different from previous generations, they want a story something unique which puts Stone Tower and you all in the perfect spot!
- Our guests love learning about the history of the property, the Huber family and their passion for wine & creating memorable experiences. The stories that you all have shared about why you choose & continuing to choose to work at Stone Tower is exciting for guests!
Length of membership?
- The average wine club member stays in a club for 31.8 months, the average Stone Tower member is a member for 30 months but we do have members that have been a part of the Stone Tower community for 11 YEARS!! That is amazing!
- A little over one fourth of the Estate Club has been in the club since it was founded in July of 2017
Why do our members love the Tower Cru, Estate & Cellar Club
- Spectacular views!
- The wines & food offerings! Stone Tower wines are only distributed to a select few local restaurants and only certain wines are made available, Stone Tower wines are not sold in stores. Since the wines are exclusively available on the property, members have exclusive access to the wines, the wines are being set aside just for them!
- The people!! The number of instances that we have received an email or call from an elated member with a wonderful story about one of you all is pretty frequent. Our members love being a part of this community!
- Cru Night! Most wineries do not offer extended hours and it is a lovely way for them to enjoy themselves here at the end of a work week.
Plates/Silverware TVTR
Hi team! Friendly reminder when guests are ordering food at the Tower View Tasting Room bar please ensure you send them on their way with the necessary utensils and plates so they are able to enjoy their food as soon as it arrives! Food runners, please take the opportunity at the table to ask if you can get anything out of their way (take the initiative to pre-bus) and ask if they need anything else!
Miscellaneous
Gift Cards are now in the TVTR office by the iPads, instead of the club room!!
TVTR Lost & Found is in the Marketplace Closet!
Library Map Updated: 8.31.2026, at 17:22 by Lars
MISSING HOURS- SEND TO TEAM@STONETOWERWINERY.COM
Please ensure you are sending any missing hours at the end of each day. As a reminder, all hours must be entered by EOD Sunday of pay week. Any hours not entered at this time would not be able to accrue tips. Please send any ADP corrections to team@stonetowerwinery.com, not to individual managers. Thank you!
Friday – 9.4.26 (CRU NIGHT)
Weather: High 90, scattered thunderstorms developing in the afternoon, potential for severe thunderstorms, winds 5-10 mph
TOWER VIEW
| POSITION | STAFF MEMBER |
|---|---|
| Management Team | OPEN: Lars (9)
MID: Rebecca (10:30) MID/CRU: Megan (11:30) CLOSE: Ashley (4) |
| Brand Ambassadors | Kevin, Joe |
| Wine Club | |
| MOLGR | |
| EE | 4ppl@11:30 - Kevin |
| Training | |
| SE | |
| CT | 2ppl@11 - |
| Ski Gondola Flight Reservations | Closed for Summer |
| Market/Wine Expo | EB (10) |
| Somm Set Up | N/A |
| SOMM | N/A |
| Greet | |
| Live Music | |
| Main Bar Day | Jim McGavin (10), Mary (10:30), Ren (11:30), Brad (12:30), Dederick (1) |
| Main Bar CRU | Brad, Dederick, Tessa (4), Christian (4:30), Alison (4:30) |
| Cru Night Management | Megan, Ashley |
| WBH | |
| Support Staff | Matt H (11), Alexa (12:30), Gaby (2:30), Haley (2:30) |
| Support Staff Training |
Harvest Barn
| Position | Staff Member | |
|---|---|---|
| Management Team | ||
| Main Bar | ||
| Bar 2 | ||
| Marketplace | ||
| Gelato | ||
| HBK Order Assist | ||
| AM Support Staff | ||
| Daytime Support Staff | ||
| PM Support Staff |
Saturday (September 5, 2026)
"Wine is sunlight, held together by water." - Galileo Galilei
Weather: High 84, partly cloudy, winds 5-10 mph.
Sunset Sat: NO
SOMM: N/A
MOLGR:
HB Floor Manager: Chris (9-CL) Elizabeth (11-CL), Daniel (10-GF)
Harvest Barn Music: Live Music w/ Scott Clark 1-4pm
TVTR Floor Manager: Lars, Rebecca, Megan
TOWER VIEW:
| POSITION | STAFF MEMBER |
|---|---|
| Management Team | OPEN - Megan (9)
MID - Lars (10:30) CLOSE - Rebecca (11) |
| Club Room | Ashley (10), (rotate people in for training) |
| Senior Brand Ambassadors | Kevin [CT] |
| Greet | Jimbo (10:30) |
| Greet/Marketplace/Club Room Flex | |
| Market & Wine Expo | EB (10), Sara Sofia (11:30) |
| Main Bar | Kevin, Matt (10), Karla (10:30), Claire (11), Ren (11), Rich (11:30) |
| Training | |
| Wild Boar Hall | Mary (10:30), Jim McGavin (10:30) |
| [EE] Estate/Winter Winery Exp | |
| [SE] Signature Experiences | |
| [CT] Cellar Tour | |
| Somminar | N/A |
| Ski Gondola Flight Reservations | Closed for Summer |
| AM Support Staff | Ryan (9 - 5) - Training
Pedro (9:15 - 4) - Wine Stocking, Restrooms Matt H (9:15 - 2:30) - Bar Stocking, Bus Stations, Restrooms |
| Daytime Support Staff | Perla (10:30 - BD) - Wine Running, Patio Bussing, Marketplace, Restrooms
Jacob (11:30 - BD) - WBH, WBD, Restrooms Kathy (12:30 - CL) - Club Room Stocking, Behind Bar Club Stocking, Restrooms |
| PM Support Staff | Jaden (1:30 - CL) - Market Stocking, Bussing, Restrooms
Gaby (2 - CL) Bar Stocking, Wine Running, Restrooms Alexa (2 - CL) Wine/ Wine Club Stocking, Restrooms |
| Sunset Saturday Leads | N/A |
| Sunset Saturday TRA Start | N/A |
| Sunset Saturday TRA Close | N/A |
| Sunset Saturday Support | N/A |
HARVEST BARN
| POSITION | STAFF MEMBER |
|---|---|
| Greeter | |
| Close Assist | |
| Main Bar | C.J., Kristin, Chris S. |
| South Bar | Amy R., Ann, Daniela, Sarah |
| Marketplace | Val |
| Bar Back | |
| Pergolas | Dawn, Michelle |
| Wine Club | Kerri, Becky |
| Pergola/WC Expo | Colin M. |
| Pergola Support Staff | Brayden |
| Pop Up Bar | |
| HBK Order Assist | |
| Gelato Truck | Owen |
| Dedicated Pergola Runner | Logan |
| TRA Training Shift | |
| Support Staff Training Shift | Jacob (T2) |
| AM Support Staff | Adam, Kevin |
| DAYTIME Support Staff | Trevor |
| PM Support Staff | Tripp, Connor, Colin F. |
Sunday (September 6, 2026)
Weather: High 79, intervals clouds and sunshine, winds 5-10 mph
HB Floor Manager: Chris (9-CL) Elizabeth (10-GF), Daniel (9-5)
Harvest Barn Music: Live Music w/ Eric Selby 1-4pm
TVTR Floor Manager: Lars, Rebecca, Megan
MOLGR: N/A
SOMM: N/A
TOWER VIEW:
| POSITION | STAFF MEMBER |
|---|---|
| Management Team | OPEN: Rebecca (9)
MID: Megan (10:30) CLOSE: Lars (11) |
| Club Room | Ashley (10), (rotate people in for training) |
| Float | |
| Senior Brand Ambassadors | Kevin [SE] |
| Greet | Jimbo (10:30 [CT]) |
| Club Room Flex | |
| Greet/Market Flex | |
| Market & Wine Expo | EB (10), Sara Sofia (11:30) |
| Main Bar | Jim McGavin (10), Rich (11), Brad (11), Hilary (12), Alison (2) |
| Training | |
| Wild Boar Hall | Ameet (10), Ren (11:30) |
| BCR Bar | N/A |
| [EE] Estate/Winter Winery Exp | |
| [SE] Signature Experiences | |
| [CT] Cellar Tour | |
| Somminars | N/A |
| Ski Gondola Flight Reservations | Closed for Summer |
| AM Support Staff | Matty G - (9:15 - 2:30) - Wine/Wine Club Stocking, Restrooms
Perla - (9:15 - 2:30) - Bar Stocking, Bus Stations, Restrooms Makayla - (10:30 - BD) - Bar Stocking, Patio Bussing, Restrooms |
| Daytime Support Staff | Caroline - (11 - BD) - Tower, TVTR, Bus Stations, Patio, Restrooms
Camden - (12 - BD) - Club Room Stocking, Behind Bar Club Stocking, Restrooms Matt H - (12:30 - CL) - Marketplace, Wine Expo Running, Restrooms |
| PM Support Staff | Alexa - (1 - CL) - WBH, WBD Bussing, Restrooms
Pedro - (2 - CL) - Wine/Club Stocking, Restrooms Caroline - (2 - CL) - Bar Stocking, Restrooms |
HARVEST BARN:
| POSITION | STAFF MEMBER |
|---|---|
| Greeter | |
| Close Assist | |
| Main Bar | C.J., Amy R., Kristin |
| South Bar | Daniela, Colin M., Mike |
| Marketplace | Zoey |
| Bar Back | |
| Pergolas | Michelle, Becky |
| Wine Club | Ann |
| Pergola Expo | |
| Pergola Support Staff | Brayden |
| Pop Up Bar | |
| HBK Order Assist | |
| Gelato Truck | |
| Dedicated Pergola Runner | Luke |
| TRA Training Shift | Gavin (T3) |
| Support Staff Training Shift | Jacob (T3) |
| AM Support Staff | Adam, Kevin |
| DAYTIME Support Staff | Trevor, Logan, Brady A. |
| PM Support Staff | Tripp, Connor, Lexi |
Monday LABOR DAY: (9.7.2026)
Weather: High 79, Partly Cloudy, Winds 5-10 mph
Harvest Barn (Used for Holiday Mondays or other special situations)
| Position | Staff Member | |
|---|---|---|
| Management Team | Chris, Elizabeth, Daniel | |
| Main Bar | Val, Zoey | |
| Bar 2 | Amy R., Mike | |
| Marketplace | Jess (Phones if Slower) | |
| Gelato Truck | ||
| AM Support Staff | ||
| Daytime Support Staff | Trevor | |
| PM Support Staff | Logan, Addi |
Tower View
| Position | Staff Member |
|---|---|
| Management Team | OPEN: Lars (9)
MID: Rebecca (10:30) Close: Megan (11) |
| Senior Brand Ambassadors | Kevin |
| Greet | Jimbo |
| Club Room | Ashley (11) |
| Market/Wine Expo | EB (10), Sara Sofia (10:30) |
| Gondolas | N/A |
| Main Bar | Jim McGavin (10), Matt (10), Claire (10:30), Ren (11:30) |
| Wild Boar Hall | Ameet (10:30), Brad (11:30) |
| Bar Float | |
| Estate Experience | |
| Signature Experience | |
| Cellar Tour | |
| AM Support Staff | Matt H (9:15 - 2:30) - Wine Stocking, Wine Club Stocking, Restrooms
Jaden (9:15 - 4) - Bar Stocking, Bus Stations, Restrooms |
| Daytime Support Staff | Caroline (10:30 - BD) -
Alexa (11 - BD) - |
| PM Support Staff | Kathy (12:30 - CL) -
Ryan (1-CL) - Gaby (1:30 - CL) - Pedro (1:30 - CL) - |