Difference between revisions of "Gameplans"

From Inaprosec.co
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'''EST: 8ppl@12pm'''                                     
'''EST: 8ppl@12pm'''                                     


'''SIG: 7ppl@11:30'''                         
'''SIG: 11ppl@11:30'''                         


'''CT: 12ppl@11am, 2ppl@12pm, 7ppl@1pm'''                   
'''CT: 12ppl@11am, 2ppl@12pm, 7ppl@1pm'''                   
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|Sig Experiences
|Sig Experiences
|7ppl (2+2+3)@11:30am- Kevin
|11ppl (2+2+3+4)@11:30am- Kevin
|-
|-
|Harvest Hike
|Harvest Hike

Revision as of 14:25, 3 October 2024

Mission Statement

To be the best at creating memorable wine experiences that inspire and enhance the lives of the people and community we serve

Core Values

Beat Everyones Expectations

True Excellence is Achieved by Continually Raising the Bar

True Success Only Comes With Integrity

Satisfied Customers Sign Our Checks

Team of “Top of Class Performers”

Baseline For Every Decision

Is it fair to the customer? Is it fair to the employee? Is it fair to the company?

“The basis for your decision making should be to give priority to customers, employees, and Stone Tower Winery — in that order. Be fair to all and you will not go wrong.”

-Mike and Kristi Huber, Owners

Updates

Upcoming Events

Sunset Saturday 9/21

Wine Club

October Estate Club Release Available!

The final Estate Club release is officially out! Sunset Saturday this weekend will be a release party for our Estate Club members! There are about 60 custom orders, which are located in the front part of the Club room. The wines in the release include:

6 x 2022 Estate Wind Swept Hill

6 x 2022 Stone Tower Estate Hogback Mountain

The Estate Club has 2 openings!

Wine Club Pick Ups

Friendly reminder that it is IMPERATIVE that you remember to mark a club pick up as “picked up” when you give it to the member. Failure to do so can result in us giving away wine. To that extent, we have had several members notify us that they had previously done their pick-up up and when they next came in a staff member insisted they had one and gave them an additional pick-up. Obviously we can avoid this by doing the right steps at pick-up, but in the event a guest tells you they don't believe they have a pick-up or already picked up, trust them and mark it as picked up.

Early Pickup Requests

Early pickups must be confirmed by completing the "Modify Club" form. This form can be found on the home screen of every iPad in the tasting room! The new section should be used in the event a wine club member is picking up their release wines prior to the club release date. When you open the form you will see an option named "Early Pick-up" once you click this option the form will ask for member name, member email address & phone number. You all will just need to complete one question which asks for info regarding modifications to the wine selections & pick-up date! Please make sure all fields listed are completed, and match the information on file! If you swap any wines, please ensure that you provide detailed notes of the exchanges and specify vintage (i.e. "23 SB SS" vs "SB").

Current Tasting Menu (UPDATED 10/4)

2023 Sauvignon Blanc

2023 Sauvignon Blanc Reserve

2023 Kristi Chardonnay

2021 Wild Boar Malbec

2022 Stone Tower Winery Fieldstone

WINE UPDATES 10/4

We have made the switch to the 2021 Wild Boar Chardonnay (stainless). We expect this to just last the weekend, and it will be replaced with the 2023 Sycolin Creek next week. Additionally, the 2022 Cabernet Sauvignon Reserve was added to the menu.

No change to the tasting menu.

HARVEST UPDATE

The vineyard crew has completed the 2024 harvest from the Estate! The last of the Cabernet Sauvignon came in this week and has been processed by James and his crew. Still plenty of work remaining as the production team continues to work through fermentation and begins racking into barrels!

Here are some fun Stone Tower facts about Harvest:

95 acres under vine

1 acre = 800-1500 vines per acre

20-40 clusters per vine

70-100 grapes per cluster

0.2-0.4 lbs per cluster

0.5-2 grams per grape

2000 lbs = 1 ton

CLUB CORNER

What does it take to sign-up a new member

  • Most members visit a winery 3-4 times before joining the winery club. Think of all the first time visitors you all sign-up…way to beat expectations!!
  • Potential members visiting these days are looking for something very different from previous generations, they want a story something unique which puts Stone Tower and you all in the perfect spot!
  • Our guests love learning about the history of the property, the Huber family and their passion for wine & creating memorable experiences. The stories that you all have shared about why you choose & continuing to choose to work at Stone Tower is exciting for guests!

Length of membership?

  • The average wine club member stays in a club for 31.8 months, the average Stone Tower member is a member for 30 months but we do have members that have been a part of the Stone Tower community for 11 YEARS!! That is amazing!
  • A little over one fourth of the Estate Club has been in the club since it was founded in July of 2017

Why do our members love the Tower Cru, Estate & Cellar Club

  • Spectacular views!
  • The wines & food offerings! Stone Tower wines are only distributed to a select few local restaurants and only certain wines are made available, Stone Tower wines are not sold in stores. Since the wines are exclusively available on the property, members have exclusive access to the wines, the wines are being set aside just for them!
  • The people!! The number of instances that we have received an email or call from an elated member with a wonderful story about one of you all is pretty frequent. Our members love being a part of this community!
  • Cru Night! Most wineries do not offer extended hours and it is a lovely way for them to enjoy themselves here at the end of a work week.

Events is Hiring!

Our events team is currently hiring for 2 full time positions! With Olivia and Tyler both departing us on Labor Day Monday we are looking for full time event coordinators. If you are interested please email your cover letter and resume to Lauren@stonetowerwinery.com.

Plates/Silverware TVTR

Hi team! Friendly reminder when guests are ordering food at the Tower View Tasting Room bar please ensure you send them on their way with the necessary utensils and plates so they are able to enjoy their food as soon as it arrives! Food runners, please take the opportunity at the table to ask if you can get anything out of their way (take the initiative to pre-bus) and ask if they need anything else!

Miscellaneous

Gift Cards are now in the TVTR office by the iPads, instead of the club room!!

Library Map Updated: 8.30.24


MISSING HOURS- SEND TO TEAM@STONETOWERWINERY.COM

Please ensure you are sending any missing hours at the end of each day. As a reminder, all hours must be entered by EOD Sunday of pay week. Any hours not entered at this time would not be able to accrue tips. Please send any ADP corrections to team@stonetowerwinery.com, not to individual managers. Thank you!

Saturday – October 5th, 2024

"Wine is sunlight, held together by water." - Galileo Galilei

Weather:

Sunset Sat: 42ppl

SOMM:

EST: 13ppl(5+4+2+2)@12pm

SIG: 14ppl(3+2+9)@11:30am

CT: 12ppl(10+2)@1pm

MOLGR:

HB Floor Manager: Chris (11-CL), Elizabeth (9-5), Alexander (10-GF)

TVTR Floor Manager: MKO (9 - 5), LRZ(10:30 - GF), MGN(2 - CL)

Events:

BCR/VVB: Kelli and Alberto Wedding, Bride and Brunch in Farmhouse, Groom in BCR@2pm, Hillside Ceremony@5pm, Rain Plan Ballroom

SUMMIT ROOM: 8am-2pm Sarah and Kerigan Micro Wedding after 10:30am Stone Stage Ceremony

HARVEST BARN: Live Music w/ Jason Teach 1-4pm

SPARKLING HOUSE:

WBH:

Virginia Room: Zack Levenson after 11am Faux Tour

HARVEST BARN

POSITION STAFF MEMBER
Greeter
Main Bar Amy H, Val, C.J.
Second Bar Blythe, Ed, Daniela, Amy R.
Marketplace Becky
Bar Back
Pergolas Dawn, Ann
Pergola Bar/ Club Section Sienna
Pergola Support Staff Ben, Aly
Pop Up Bar Upstairs
Gelato Truck Jonathan
Dedicated Polisher
Support Staff Training Shift
AM Support Staff Adam
DAYTIME Support Staff Trevor, Colin, Kennedy, Salem
PM Support Staff Kevin, Chris K.

TOWER VIEW

POSITION STAFF MEMBER
Lead Miko (9 - 5), Lars (10:30 - GF), Megan (2 - CL)
Road Greet***
Lead Greet
Flex Float
Market, Wine Expo Stephen (10:30), Sharon (12:30), Roman (12:30 -Market, Bussing)
Main Bar Christine (10), **Diane (10, CT), Ameet (10), Matt (10), Rebecca Polk (10:30), Julie??? (12), Tessa (2), Rich (5), Brad (5)
Tower
BCR Bar
Wild Boar Hall Bob (10:30), Mary (10:30)
Club Room (Fulfillment)
***Training***
Somminar/Barrel Tasting
Estate Exp 13ppl(5+4+2+2)@12pm- Joe
Signature Experiences 14ppl(3+2+9)@11:30- Kevin
Andrew Osbourne Exp
**Cellar Tour 12ppl(10+2)@1pm- Diane
AM Support Staff Wilson (9:15 - 2:30, Wine/WC Stocking), Owen???
DAYTIME Support Staff Perla (10:30 - 6:30, Restrooms, Food Running [set QR Codes with setup]), Camden (11:30-7:00, Bus Stations/Carts, Bussing Focus/Restrooms),
PM Support Staff Roman (12:30 -Market, Bussing), Kayla (2 - 7:30, Bar Stocking, Food Running/Bussing), Sadie??? (2-7:30, Wine Stocking, Food Running/Bussing), James (2 - 8, WBH Focus)
Support Staff (Training)
Sunset Saturday Megan, Julie, Sharon, Tessa, Rich, Brad
Sun Sat Support Staff Alexa (bussing, stocking, food running, closing), Gaby (bussing, stocking, food running, closing)
*set up market bar

Sunday – October 6th, 2024

"Wine makes daily living easier, less hurried, with fewer tensions and more tolerance." Benjamin Franklin

Weather:

SOMM:

EST: 8ppl@12pm

SIG: 11ppl@11:30

CT: 12ppl@11am, 2ppl@12pm, 7ppl@1pm

MOLGR:

HB Floor Manager: Chris (9-5) Elizabeth (11-CL), Alexander (10-GF)

TVTR Floor Manager: LRZ(9 - 5), MKO(11 - CL)

EVENTS:

SPARKLING HOUSE:

BCR/VVB: Alyssa and Noah Wedding; Bride in Farmhouse@9:15 and Farmhouse Brunch, Groom in BCR@2pm, Ceremony: Pond@4:30pm, Rain Plan Ballroom

SUMMIT ROOM: Gleason 70th Birthday; 2pm-5pm

HARVEST BARN: Live Music w/ Scott Clark 1-4pm



HARVEST BARN

POSITION STAFF MEMBER
Greeter
Main Bar Amy H, C.J.,Val
Second Bar Ed, Jenna, Daniela, Amy R.
Marketplace Kristin
Bar Back
Pergolas Tasha, Ann
Pergola Bar/ Club Section
Pergola Support Staff Chris K.
Pop Up Bar Upstairs
Gelato Truck Emma
Dedicated Polisher
Support Staff Training Shift
AM Support Staff Aly, Colin
DAYTIME Support Staff Trevor, Adam, Tyler, Lilly
PM Support Staff Kennedy, Salem, Brooklyn

TOWER VIEW

POSITION STAFF MEMBER
Lead Lars (9 - 5), MKO (11 - CL)
Road Greet
Lead Greet
Flex Float
Market/Wine Expo Ashley (11), Hilary (12), Roman (11:30-7, Market, Bussing, Restrooms)
Main Bar **Christine (10, CT), Rebecca Polk (10:30), Brad (10:30), Grace (10:30), Maureen (2)
Wild Boar Hall Bob (10), Julie (11)
Club Room (Fulfillment)
Tower
SOMM/Barrel Tasting
Estate Experiences 8ppl (4+2+2)@12pm- Diane
Sig Experiences 11ppl (2+2+3+4)@11:30am- Kevin
Harvest Hike
**Cellar Tour 3X: 12ppl@11am; 2ppl@12pm; 7ppl (5+2)@1pm- Christine
AM Support Staff Alex(9:15 - 2:30, Bar Stocking/Patio Set Up, Food Running [make sure QR Code Orders have Set-Ups]), Perla (9:15 - 2:30, Wine/WC Stocking/Restrooms)
Daytime Support Staff Sloane (10:30 - 4:30, Bus Stations/Carts/Bussing), Roman (11:30-7, Market, Bussing, Restrooms)
PM Support Staff Alexandra (12:30 - Food Running [make sure QR code orders have set-ups]), Alexa (2 -Wine/WC Stocking, Trash), Addison (2-CL WBH Focus, Restrooms), James (2-Cl, Bussing, Bus-Stations, Carts, Bar-Stocking
SUPPORT STAFF TRAINING
Food Runner
*Set Up Market