Gameplans

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Revision as of 16:32, 2 December 2024 by Lars (talk | contribs) (→‎TOWER VIEW)

Mission Statement

To be the best at creating memorable wine experiences that inspire and enhance the lives of the people and community we serve

Core Values

Beat Everyones Expectations

True Excellence is Achieved by Continually Raising the Bar

True Success Only Comes With Integrity

Satisfied Customers Sign Our Checks

Team of “Top of Class Performers”

Baseline For Every Decision

Is it fair to the customer? Is it fair to the employee? Is it fair to the company?

“The basis for your decision making should be to give priority to customers, employees, and Stone Tower Winery — in that order. Be fair to all and you will not go wrong.”

-Mike and Kristi Huber, Owners

Updates

Upcoming Events

Ski Gondola Flights: available starting Nov 14th

Turkey Trek: Nov 27th

Sparkling SOMMinar: Dec 14th, 15th, 20th, 21st, 22nd (sold out!)

Pancakes with Santa: Dec 15th

Wine Club

Signature Club Release Available!

This weekend is Signature Club release weekend! The wines are as follows

2023 Chardonnay Reserve

2023 Viognier Reserve

2022 Sanglier Noble

2022 Cabernet Sauvignon

Wine Club Pick Ups

Friendly reminder that it is IMPERATIVE that you remember to mark a club pick up as “picked up” when you give it to the member. Failure to do so can result in us giving away wine. To that extent, we have had several members notify us that they had previously done their pick-up up and when they next came in a staff member insisted they had one and gave them an additional pick-up. Obviously we can avoid this by doing the right steps at pick-up, but in the event a guest tells you they don't believe they have a pick-up or already picked up, trust them and mark it as picked up.

Early Pickup Requests

Early pickups must be confirmed by completing the "Modify Club" form. This form can be found on the home screen of every iPad in the tasting room! The new section should be used in the event a wine club member is picking up their release wines prior to the club release date. When you open the form you will see an option named "Early Pick-up" once you click this option the form will ask for member name, member email address & phone number. You all will just need to complete one question which asks for info regarding modifications to the wine selections & pick-up date! Please make sure all fields listed are completed, and match the information on file! If you swap any wines, please ensure that you provide detailed notes of the exchanges and specify vintage (i.e. "23 SB SS" vs "SB").

Current Tasting Menu (UPDATED 11/29)

NV Wild Boar Blanc de Blancs

2023 Stone Tower Winery Sycolin Creek

2022 Maison Sanglier Pinot Noir

2022 Stone Tower Merlot

2021 Stone Tower Winery Nebbiolo

WINE UPDATES 11/29

Changes to the menu, full list is below (no change to sparkling wines):

WHITE & ROSÉ WINE:

2021 Stone Tower Winery Sauvignon Blanc Reserve

2023 Stone Tower Winery Chardonnay Reserve

2023 Stone Tower Winery Sycolin Creek

2023 Rosé

RED WINE:

2023 Maison Sanglier Pinot Noir Vin de France

2022 Wild Boar Cellars Sanglier Noble

2022 Stone Tower Merlot

2021 Stone Tower Winery Nebbiolo

2022 Stone Tower Winery Hogback Mountain

MENU UPDATES

Main Menu:

Harvest Salad: baby kale, goat cheese, curried pepitas, roasted butternut squash, pickled onions (replaced Peach Panzanella Salad)

Season Cookies: blueberry oatmeal, macadamia nuts, tahini

Farmer's Market Pizza: Farmer John's butternut squash, white sauce, sage pesto, maple syrup, walnuts

Short Rib Pizza: braised short rib, Beachwood apples, white sauce, caramelized onions, bleu cheese, balsamic, arugula (replaced Crab & Corn Pizza)

Full Specials Menu (no change this week):

Warm Crab Dip (no change)

Fried Goat Cheese: apple butter, arugula

Fried Brussel Sprouts: romesco, goat cheese, hazelnut, maldon salt

Burrata: sage walnut pesto, arugula, ciabatta

Smash Burger (no change)

Fried Chicken Sandwich: pimento cheese, house pickles, honey mustard, lettuce

Lamb Ragout: braised lamb shank, ragout, dill pappardelle, mascarpone

Short Rib: pea puree, cream spinach, sage demi

Seared Salmon: fried fingerling potatoes, sautéed green beans, dill beurre blanc, mustard dressing

Elote Dip and Roasted Carrots removed from menu

CLUB CORNER

Updating declines

https://drive.google.com/file/d/1Ek_6mSrr_r62L_mPxV3NbU7nENatw1U0/view

What does it take to sign-up a new member

  • Most members visit a winery 3-4 times before joining the winery club. Think of all the first time visitors you all sign-up…way to beat expectations!!
  • Potential members visiting these days are looking for something very different from previous generations, they want a story something unique which puts Stone Tower and you all in the perfect spot!
  • Our guests love learning about the history of the property, the Huber family and their passion for wine & creating memorable experiences. The stories that you all have shared about why you choose & continuing to choose to work at Stone Tower is exciting for guests!

Length of membership?

  • The average wine club member stays in a club for 31.8 months, the average Stone Tower member is a member for 30 months but we do have members that have been a part of the Stone Tower community for 11 YEARS!! That is amazing!
  • A little over one fourth of the Estate Club has been in the club since it was founded in July of 2017

Why do our members love the Tower Cru, Estate & Cellar Club

  • Spectacular views!
  • The wines & food offerings! Stone Tower wines are only distributed to a select few local restaurants and only certain wines are made available, Stone Tower wines are not sold in stores. Since the wines are exclusively available on the property, members have exclusive access to the wines, the wines are being set aside just for them!
  • The people!! The number of instances that we have received an email or call from an elated member with a wonderful story about one of you all is pretty frequent. Our members love being a part of this community!
  • Cru Night! Most wineries do not offer extended hours and it is a lovely way for them to enjoy themselves here at the end of a work week.

Plates/Silverware TVTR

Hi team! Friendly reminder when guests are ordering food at the Tower View Tasting Room bar please ensure you send them on their way with the necessary utensils and plates so they are able to enjoy their food as soon as it arrives! Food runners, please take the opportunity at the table to ask if you can get anything out of their way (take the initiative to pre-bus) and ask if they need anything else!

Miscellaneous

Gift Cards are now in the TVTR office by the iPads, instead of the club room!!

Library Map Updated: 8.30.24


MISSING HOURS- SEND TO TEAM@STONETOWERWINERY.COM

Please ensure you are sending any missing hours at the end of each day. As a reminder, all hours must be entered by EOD Sunday of pay week. Any hours not entered at this time would not be able to accrue tips. Please send any ADP corrections to team@stonetowerwinery.com, not to individual managers. Thank you!

Friday - December 6th, 2024 Cru Night

Weather:

Winter Winery Exp:

SIG:

CT:

SGFR:

MOLGR:

HB Floor Manager:

TVTR Floor Manager: Miko (9-5), Megan (11-7), Lars (4-Close)

Events:

BCR/VVB:

SUMMIT ROOM:

HARVEST BARN:

SPARKLING HOUSE:

WBH:

TOWER VIEW

POSITION STAFF MEMBER
Leads Miko (9 - 5), Megan (11 - 7), Lars (4-CL)
Lead Greet
Flex Float
Market & Wine Expo
Main Bar Rebecca Polk (10:30), Karen (10:30), Nathan (12-8), Ed (1:30-9:30), Tessa (4:30), Claire (5), Jack (5)
Wild Boar Hall
Tower
BCR Bar
Somminar/Barrel Tasting
Winter Winery Exp
Signature Experiences
***Ski Gondola Flight Reservation
**Cellar Tour
AM Support Staff
Daytime Support Staff Roman (12:30)
PM Support Staff Alexa (3), Gaby (3), Addison (5)
CRU Lars, Nathan, Ed, Tessa, Claire, Jack

Saturday – December 7th, 2024

"Wine is sunlight, held together by water." - Galileo Galilei

Weather:

Sunset Sat:

SOMM:

Winter Winery Exp:

SIG:

CT:

SGFR:

MOLGR:

HB Floor Manager: Chris (10-CL), Elizabeth (9-5), Alexander (11-CL)

TVTR Floor Manager: Lars (9 - 5), Miko (10:30-GF), Megan, (11 - CL)

Events:

BCR/VVB:

SUMMIT ROOM:

HARVEST BARN:

SPARKLING HOUSE:

WBH:

HARVEST BARN

POSITION STAFF MEMBER
Greeter
Main Bar C.J., Ed, Kerri
Second Bar Betsy, Kristin, Jenna
Marketplace Val
Bar Back
Pergolas
Pergola Bar/ Club Section
Pergola Support Staff
Pop Up Bar Upstairs Dawn
Gelato Truck
Dedicated Polisher
Support Staff Training Shift
AM Support Staff Tyler
DAYTIME Support Staff Hagan, Adam, Aly, Chris K.
PM Support Staff Kevin, Salem, Clara

TOWER VIEW

POSITION STAFF MEMBER
Leads Lars (9 - 5), Miko (10:30-GF), Megan (11 - CL)
Lead Greet
Flex Float
Market & Wine Expo
Main Bar Joe, Switz, Ameet (10), Christine (10), Matt (10), Ashley (10:30), Maureen (10:30), Sharon (10:30), Karla (11), Julie (11:30), Christian (11:30), Tessa (12)
Wild Boar Hall
Tower
BCR Bar
Somminar/Barrel Tasting
Winter Winery Exp
Signature Experiences
***Ski Gondola Flight Reservation
**Cellar Tour
AM Support Staff (9:15 - 2:30; Primary Wine/WC Stocker

(9:15 - 2:30; Primary Bar Stocker; Patio Setup)

Daytime Support Staff (10:30 - 6:30; WBH; Ice Carts; Wine Stocking; Bar Stocking; Bus Stations; Bussing; Restrooms)

(11 - 6:30; Main Tasting Room; Ice Carts; Bussing; Bar Stocking; Bussing; Restrooms)

(11 - 6:30; Main Tasting Room/Patio; Bussing; Bus Stations)

(11:30 - 7; Market/Patio; Wine Runner; Bussing)

(12:30 - CL; Main Tasting Room; Bussing; Bus Stations)

PM Support Staff (2 - CL; Primary Wine/WC Stocker)

(2 - CL; Primary Bar Stocker)

Sunset Saturday
Sun Sat Support Staff
*set up market bar

Sunday – December 8th, 2024

"Wine makes daily living easier, less hurried, with fewer tensions and more tolerance." Benjamin Franklin

Weather:

SOMM:

EST:

SIG:

CT:

SGFR:

MOLGR:

HB Floor Manager: Chris (11-CL) Elizabeth (10-GF), Alexander (9-5)

TVTR Floor Manager: Megan (9 - 5), Miko (10:30), Lars (11 - CL)

EVENTS:

SPARKLING HOUSE:

BCR/VVB:

SUMMIT ROOM:

HARVEST BARN:

HARVEST BARN

POSITION STAFF MEMBER
Greeter
Main Bar C.J., Ed, Blythe
Second Bar Daniela, Kristin, Julie, Kim
Marketplace Betsy
Bar Back
Pergolas
Pergola Bar/ Club Section
Pergola Support Staff
Pop Up Bar Upstairs Amy R.
Gelato Truck
Dedicated Polisher
Support Staff Training Shift
AM Support Staff Aly, Tyler
DAYTIME Support Staff Trevor, Hagan, Chris K
PM Support Staff Kevin, Ben, Adam

TOWER VIEW

POSITION STAFF MEMBER
Leads Megan (9 - 5), Miko (10:30- GF), Lars (11 - CL)
Lead Greet
Flex Float
Market & Wine Expo
Main Bar Switz, Christine (10), Tessa (10), Grace (10:30), Nathan (10:30), Reb Polk (10:30), Madison (11), Mary (12), Christian (12),
Wild Boar Hall
Tower
BCR Bar
SOMM/Barrel Tasting
Estate Experiences
Sig Experiences
***Ski Gondola Flight Reservation
**Cellar Tour
AM Support Staff (9:15 - 2:30; Wine Stocking, Patio Bus-Stations)

(9:15 - 2:30; Wine Club Stocking, Bar Stocking)

Daytime Support Staff (10:30 - 6:30; All Things WBH, Restrooms)

(11:30 - 7; All things Market Place Restrooms)

(1:30 - CL; Main Tasting Room; Bussing; Bus Stations)

PM Support Staff (2 - CL; Primary Wine/WC Stocker)

(2 - CL; Primary Bar Stocker)

Support Staff (Training)
*Set Up Market